Privacy Policy for CMPL EXPO-CONNECT

At CMPL EXPO-CONNECT, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, register for our exhibitions, submit enquiries, or use any of our services.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. Information We Collect

We may collect personal information including but not limited to:

  • Name
  • Company Name
  • Email Address
  • Mobile Number
  • Postal Address
  • Business Information
  • Job Title
  • Registration Details
  • Any information you voluntarily provide through forms, emails, or enquiries.

If you contact us directly, we may also receive information contained in your message, attachments, and any additional details you choose to provide.

2. How We Use Your Information

Your information may be used for the following purposes:

  • Manage event registrations and enquiries.
  • Provide customer support.
  • Improve our website and services.
  • Personalize your experience.
  • Conduct analytics and performance measurement.
  • Prevent fraud and unauthorized activities.
  • Develop new products, services, and event features.
  • Comply with applicable legal obligations.

3. Communication with You

We may contact you regarding your registrations, enquiries, event updates, exhibitor information, visitor services, transactional notifications, and promotional communications.

Communications may be sent through:

  • Email
  • SMS
  • WhatsApp
  • RCS Messaging
  • Voice Calls
  • Other digital communication channels

Marketing communications will only be sent where permitted by applicable law or where your consent has been provided.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience, understand website usage, remember user preferences, and enhance website functionality.

You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly.

5. Log Files

Like most websites, we automatically collect certain technical information including:

  • IP Address
  • Browser Type
  • Internet Service Provider (ISP)
  • Date and Time of Visit
  • Referring and Exit Pages
  • Device Information
  • Number of Clicks

This information is used for website administration, analytics, security monitoring, and improving user experience. It is not linked to personally identifiable information.

6. Third-Party Services

We may use trusted third-party service providers for hosting, analytics, payment processing, communication platforms, advertising, and marketing.

These providers may collect certain information according to their own privacy policies. CMPL EXPO-CONNECT is not responsible for the privacy practices of third-party websites or services.

7. Advertising Partners

Our advertising partners may use technologies such as cookies, JavaScript, or web beacons to measure campaign performance and personalize advertisements. These technologies are governed by the respective privacy policies of those third parties.

8. Data Sharing

We do not sell your personal information. We may share your information only when necessary:

  • With authorized service providers.
  • With exhibition partners where relevant to your participation.
  • To comply with legal obligations.
  • To protect our legal rights and prevent fraud.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal data.
  • Request restriction of processing.
  • Object to processing.
  • Request data portability.
  • Withdraw consent where applicable.

Requests may be submitted through our contact details, and we will respond within the applicable legal timeframe.

10. CCPA Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect.
  • Request deletion of your personal information.
  • Request that we do not sell your personal information.

We will respond to verified requests within the timeframe required by law.

11. GDPR Data Protection Rights

Individuals located within the European Economic Area (EEA) are entitled to rights under the General Data Protection Regulation (GDPR), including:

  • Right of Access
  • Right to Rectification
  • Right to Erasure
  • Right to Restrict Processing
  • Right to Object
  • Right to Data Portability

We are committed to respecting and protecting these rights in accordance with applicable law.

12. Children’s Privacy

CMPL EXPO-CONNECT does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us immediately so that we can remove the information promptly.

13. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or our services.

The revised version will become effective immediately upon publication on this website unless otherwise stated.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact the CMPL EXPO-CONNECT team through the contact details available on our website.